Case Study
The Cyber Advance initiative was essential, as WA Health was operating with significant cyber risks.
As part of broader contract renewal discussions, the WA Government secured an uplift from Microsoft E3 to Microsoft E5 licensing across all government agencies.
The Cyber Advance project was then established to leverage these new entitlements by deploying Microsoft Defender for Endpoint in Active Mode to both hospital and non hospital devices, strengthening the organisation’s overall security posture.
The project involved the planning, deployment, and optimisation of several core E5 security components, including:
• Microsoft Defender for Endpoint in both passive and active modes
• Microsoft Defender for Identity
• Microsoft Defender for Cloud Apps
• Microsoft Sentinel integration
• Microsoft Defender for Office 365
• Identity protection features across the E5 suite
Start Date: October 2023
Release Date: August 2025, transitioning to BAU by September 2025
Key stakeholders included:
• Program delivery teams
• End User Computing and infrastructure teams
• Hospital and non hospital field support officers
• Microsoft engineering specialists
The project delivers significant value to WA Health through:
Challenge
Stakeholder alignment across multiple operational areas
Resolution
Improved through structured escalation pathways, regular communication, and timely check ins.
Challenge
Vendor related delays in resolving technical issues
Resolution
Addressed through proactive escalation, prioritised issue tracking, and coordinated engagement with engineering teams.
Challenge
Delayed responses from field support teams in hospital environments
Resolution
Mitigated through risk awareness activities, targeted training, and regular stand ups to maintain momentum.
